Little Earth Online

Privacy Policy

Last updated 12 November 2026

Little Earth Online and littleearth.online are run by Little Earth Games (“we”, “us”). This page explains what we collect when you use the website, the forum and the game, why we collect it, who else sees it, and what you can ask us to do with it. If anything here is unclear, write to support@littleearth.online.

What we collect

Your account

  • Your username and email address, and your password. We store the password only in hashed form, so nobody can read it, us included.
  • If you sign in with Google, the email address and account identifier Google gives us. We do not get your Google password.
  • If you link a Steam account, its Steam ID.
  • If you turn on two-factor sign-in, the secret your authenticator app uses and your recovery codes.
  • Your signed-in sessions on the website: the IP address and browser of each, and when it was last used. You can see these on your account page, so you can spot a sign-in that was not you and end it.

Playing the game

  • Your characters and everything about them: names, side, class, level, experience, items, coins, skills, position in the world, guild and market listings.
  • When you last played.
  • Chat: messages are passed on to the players they are meant for. We do not store them.
  • A check that your game files are unmodified: the game sends fingerprints (hashes) of its own files when it connects.
  • One account per computer: the game sends a one-way fingerprint (hash) of an identifier of your computer, so that the same computer cannot play two accounts at once. It cannot be turned back into the identifier. The server keeps it only while you are connected and never saves it.
  • The IP address of game master (staff) accounts when they enter the world, as a security record.

Purchases

  • What you bought, when, the amount and currency, and the transaction reference from our payment provider.
  • We never see or store your card or bank details: payments are handled entirely by Paddle (see below), or by Google Play or Steam when you buy through them.

The forum

The forum signs you in with your website account. It keeps your posts and profile, and, like most forum software, records the IP addresses used to post, to fight spam and abuse.

Emails

We email you only about your account: confirming your email address, resetting your password, and security notices such as a new sign-in.

What other players can see

Your character names, side, class, level, guild, what your characters wear and where they are in the world are shown to other players, as is anything you write in chat or post on the forum. The website shows how many players are online, as a total only.

Cookies

The website uses only the cookies it needs to work: one that keeps you signed in, and one that protects forms from being submitted by other sites. We use no advertising or tracking cookies and run no analytics of our own.

The shop and payment pages load Paddle’s script, which shows prices and runs the checkout. It sets its own cookies and may collect information about your visit for Paddle, including for Paddle’s own analytics, under Paddle’s privacy policy. No other page loads it.

Why we use it

  • To provide the game, the website and the forum you signed up for, and to deliver what you buy.
  • To keep accounts and the game safe and fair: preventing cheating, multiple accounts from one computer, abuse and fraud.
  • To meet legal obligations, such as keeping records of purchases for tax and accounting.

Who else handles it

We do not sell your information or share it for advertising. These services handle some of it on our behalf, each only for its part:

  • Paddle (paddle.com) sells the items in our shop as the merchant of record: it takes payment, handles tax and refunds, and has its own privacy policy for the details you give it at checkout.
  • OVHcloud hosts our servers, in the United Kingdom.
  • Resend sends our account emails.
  • Google, if you choose to sign in with Google.
  • Valve, if you play through Steam.
  • Google, if you play the Android version: Google Play provides it, takes payment for anything you buy in it and handles those refunds, under its own privacy policy. We ask Google whether a purchase was paid for, and tell it when we have given you what you bought.

We may also disclose information where the law requires it.

How long we keep it

We keep your account and characters for as long as your account exists. Records of purchases are kept for as long as tax and accounting law requires, even after an account is closed. Signed-in sessions end when you sign out or they expire, and server logs are kept only as long as we need them to run the service and fix problems.

Your rights

You can ask us to show you the information we hold about you, to correct it, to give you a copy, or to delete your account and everything that belongs to it. You can also object to how we use it. You can delete your account yourself, at any time, on the Delete your account page, which also says what is deleted and what is kept. For anything else, write to support@littleearth.online from the email address on your account. Depending on where you live — for example in the European Union, the United Kingdom or Türkiye — you may also have the right to complain to your data protection authority.

Children

Little Earth Online is not meant for children under 13, and we do not knowingly collect information from them. If you believe a child under 13 has an account, write to us and we will delete it.

Changes

If we change this policy, we will update it here and change the date at the top. If a change is significant, we will tell you by email or on the website before it takes effect.